About Us

amvelyn™ · our story

About Us

Considered home fragrance for quiet rituals - candles, aroma diffusers, and essential oils selected to shape the atmosphere of everyday spaces.

SECTION 01

Our point of view

amvelyn™ brings together home-fragrance and aromatherapy goods with a focus on material character, thoughtful scent rituals, functional design, and clear use guidance. Our collection includes soy candles, ultrasonic and nebulizing aroma diffusers, and essential oils selected to bring scent, warmth, and atmosphere to everyday spaces.

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What we offer

From sculptural and travel candles to ceramic, glass, wood, and portable diffusers, plus individual essential oils, we curate pieces intended for calm, personal home environments. Each product page provides the available scent profile, dimensions, materials, power requirements, use, care, color, and product-specific information; please review it before ordering.

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How we curate

We consider visual character, practical home use, comfort, clear product information, and how a product can fit your room, routine, and preferred fragrance experience. Color, natural material grain, vessel finish, fragrance character, and scent intensity may vary slightly because of lighting, photography, screen settings, and normal production variation.

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Customer care

Questions about a product, scent, materials, use, care, an existing order, shipping, tracking, payment, return, or refund can be sent to service@amvelyn.com. Please include the product name or order number so we can help efficiently.

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Who operates amvelyn™?

amvelyn™ is owned and operated by Hangzhou Hongxu Culture Media Co., Ltd. We work with manufacturing, fulfillment, payment, technology, and logistics partners where reasonably necessary to operate the online store and deliver orders.

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What matters to us

  • Clear product information that supports informed choices.
  • Practical order, shipping, return, and customer-service processes.
  • Respectful handling of personal information and privacy requests.
  • A reasonable review process when an order is damaged, incorrect, delayed, or otherwise needs attention.

Need help?

Email service@amvelyn.com with your order number and a clear description of your question. Our customer-care team is available 24/7 (24 hours a day, 7 days a week).

Company information

Business & contact details

Brand
amvelyn™
Legal company name
Hangzhou Hongxu Culture Media Co., Ltd.
Owner
Chen Ge
Website
amvelyn.com
Business address
Room 2190, Comprehensive Building, Wenhua Campus of Zhejiang University of Finance and Economics, No. 83 Wenyi West Road, Gudang Subdistrict, Xihu District, Hangzhou, Zhejiang, China
Customer support email
service@amvelyn.com
Customer support phone
0755-23482273
Customer service hours
24/7 (24 hours a day, 7 days a week)